Contact

Delivery times are estimates and begin once your order has been processed and dispatched. Standard shipping takes 2–4 working days, while express shipping takes 1–2 working days, excluding weekends and bank holidays. Tracking details will be emailed once your order ships. Please allow extra time during busy periods and public holidays.

We'd be sad to see you go, but yes - you can.  If you no longer wish to hear from us, please click on the unsubscribe link at the bottom of one of our emails.

If you need assistance with your delivery, please contact our customer support team through our Contact Us page. We’re always happy to help.

Returns must be requested within 30 days of receiving your order. Items must be unworn, unwashed, in their original condition and have all original tags attached.

HOW TO RETURN

Contact us through our Contact Us page with your order number and return request. We’ll send you a return label and instructions. Return shipping costs for change-of-mind returns are the customer’s responsibility. Any applicable label fee will be confirmed beforehand.

REFUNDS

Once your return has been received and approved, your refund will be issued to your original payment method, normally within 14 days.

FAULTY OR INCORRECT ITEMS

If you receive a faulty, damaged or incorrect item, please contact us so we can resolve the issue. BHME will cover return shipping where legally required.

This policy does not affect your statutory consumer rights, including UK cancellation rights.